Head Office: T: +966 920005444 F: 966 11 2163411

Central Region Office: T: +966 11 2163400 F: 966 11 2163411
Western Region Office: T: +966 2 6686298, 2611598 F: +966 2 6686390
Eastern Region Office : T: +966 3 8995676 F: +966 3 8976272

Working Hours from 8:00 AM to 4:00 Sunday to Thursday. 

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Customer care center 920005444   Fax: 920005444 Ext:444

For Complaints :920005444  Fax: 966 11 2163411

Complaints email : complaints@wafainsurance.com

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Head Office address:

 Al-Maseef Dist., Northern Road between exit 5&6

-Central Region Claims Center Address:

Riyadh – Qayrawan Dist. - Intersection of King Salman road with by Prince Mohammed bin Saad bin Abdul Rahman street.

- Western Region Office address- Jeddah:

 Elkhayat Building, 5th Floor, Madina Road

- Eastern Region Office address:

                                AlDoha , Prince Mohammed Bin Fahad Road , AlMousa Bulding , 1st Floor                               

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Dear customer, you are our priority

For any suggestion or complaint please send an email to

complaints@wafainsurance.com

or contact our customer care

920005444

or you can send mail to : PO Box 341413 Riyadh 11333,

Kingdom of Saudi Arabia.

or visit our branches in: Riyadh, Al Khobar, Jeddah.

 

General Secretariat of the Committees for Resolution of

Insurance Disputes & Violations

 

• In case the claim is rejected or not complied with the

timeframe for unreasonable justifications, the claimant has

the right to file a complaint in General Secretariat of the

Committees for Resolution of Insurance Disputes & Violations.

Riyadh : King Fahad Rd.- Gulf Monetary Council Bldg.- Ground Flr. - PO Box 1662 Riyadh 11441 - Fax: 011-2005607

Jeddah : Al Madinah road- Alkhorayef Center- Third Floor - Fax: 012-6977098

Dammam : King Fahad Road- Al-Majdouie Tower- Sixth Floor - Fax: 013-8120864

 

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